TRANFORM CUSTOMER EXPERIENCE WITH AI
Harness AI to elevate your customer experience and drive exponential growth.
Harness AI to elevate your customer experience and drive exponential growth.
At InnoviaTech we empower organizations to take control in responsibly deploying the latest AI innovations at scale, transforming their customer experience like never before.
We are a team of highly passionate and experienced professionals who challenge the norm and explore the art of the possible for our clients
Unified Customer Experience through Voice and Digital Channels
Workforce Productivity, IT, HR, Finance Virtual Agents for Employee eXperience
AI based reporting tool for operational and Business Intelligence
Kore.AI XO Platform is an enterprise grade conversational AI platform that automates customer, employee, and agent interactions across 35+ voice and digital channels in 100+ languages
Providing unified customer experience across channels, automating over 80% of customer queries using Pre-trained LLMs and Pre-built solutions like BankAssist, HealthAssist, RetailAssist
WorkAssist is an AI-native Collaborative Workspace built for employees that enables teams to collaborate, search, and take action on data across enterprise systems
Pre-Built HRAssist and ITAssist from uses to support complete HR Lifecycle and ITSM self service capability through the conversational virtual assistant
A generative AI powered Data platform that empowers you to do morewith less & eliminate the need for multiple data vendors with SCIKIQ as your all-in-one Data management platform
% data cost saves
million interaction
regional clouds
supported languages
Some common Q/A for organizations looking at adopting Conversational AI for their various enterprise use cases
XO Platform is an end to end platform to Design, Develop, Test and Analyze virtual assistants for enterprises. With a No Code, Low Code platform that comes with pre-built conversational use cases, the adoption and implementation can be done in weeks instead of months. BankAssist, RetailAssist, HealthAssist are solution accelerators that makes this possible
Platform is LLM agnostic and allows enterprises to choose and deploy LLMs that are suited to their needs. From commercial LLMs to community LLMs and General Purpose LLMs to Specific Purpose LLMs can be used by an enterprise for different use cases and applications. Platform also comes with pre-built LLM for BankAssist and ITAssist too.
Platform provides Build Once and Deploy Anywhere capability covering various voice and digital channels such Chat, Whatsapp, Instagram, Facebook, Website, Mobile App, etc
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Innovia Technologies is approved partner of Kore.AI and DaasLabs Solutions and provide consulting and implementation services for Conversational Virtual Assistants and Business Intelligence through AI